Monday, April 1, 2024

Norwegian Launches 2024 Summer Season in Europe

norwegian cruise line ceo

Sommer will replace the current CEO and President, Frank Del Rio, who has decided to retire and step down from his position and the board of directors effective June 30. The company also announced that David J. Herrera would be Norwegian Cruise Line’s new President, effective April 1, 2023. Neil Brodie is the Vice President of Norwegian Cruise Line Holdings Ltd. (NCLH) Experiences at Sea, Charters, Meetings and Incentives (CM&I), and Events. In this role, he is responsible for the overall leadership of events, groups, and charter sales and operations for the 32-ship portfolio of NCLH vessels, which includes those of Norwegian Cruise Line, Regent Seven Seas Cruises, and Oceania Cruises, as well as Sixthman, a wholly owned subsidiary of NCL. Adam Malone is the Chief Marketing Officer of Norwegian Cruise Line, responsible for leading the organization’s multi-channel marketing and advertising strategy. Malone oversees all digital marketing, e-commerce, consumer insights, promotional efforts plus partnerships and brand initiatives.

Norwegian Cruise Line Launches 2024 Europe Season

norwegian cruise line ceo

He is also serving as on the Executive Board of Advisors of Florida International University’s Chaplin School of Hospitality & Tourism Management, and Belen Jesuit Preparatory School. He is a former member of the board of directors for Carrols Restaurant Group, Inc., and Visit Florida. Russell Galbut is the Managing Principal of Crescent Heights, one of America’s largest and most respected residential developers and brings decades of insights into complex projects to the Board of Directors. Having been active in the urban mixed-use real estate sector for more than 35 years, Russell has led development in more than 15 markets across the United States and has developed more than 50,000 residential units, including pioneering the condo hotel concept. Currently, Russell serves on the Dean’s Advisory Board at Cornell University School of Hotel Administration. He has also previously served on multiple company boards, including Black Spade Acquisition Co, New Beginnings Acquisition Corp., Prestige, Capital Bank, and Gibraltar Private Bank & Trust Company.

Del Rio’s three decades in the cruise industry

He began his career with Princess Cruises, where he developed a diverse skillset through a vast range of positions across sales, hotel operations, trade marketing, onboard revenue, newbuild design, and passenger programs. Jason Krimmel will take the newly created role of chief international sales and marketing officer, working closely with Herrera to expand the brand’s international footprint. His strengths include deep cruise industry knowledge, ability to identify investor sentiment and a comprehensive understanding of the key drivers of our business model.

Fincantieri Lands Norwegian Cruise Line Order for Four Next-Gen Cruise Ships - MarineLink

Fincantieri Lands Norwegian Cruise Line Order for Four Next-Gen Cruise Ships.

Posted: Tue, 09 Apr 2024 07:00:00 GMT [source]

Harry J. Sommer

Before being promoted to CEO of RBI, José spent 20 years in various leadership roles of increasing responsibility at Burger King, including Burger King Global President and President of Burger King Europe, Middle East & Africa (EMEA). Del Rio’s well-deserved retirement is the culmination of a remarkable career spanning three decades in the cruise industry. Del Rio has led the Company since 2015 and prior to that led Prestige Cruise International, Inc., or its predecessor, which operated Oceania Cruises and Regent Seven Seas Cruises, from 2002 until its acquisition by Norwegian.

Since October 2021, Herrera has served as chief consumer sales and marketing officer for NCL. Previously he was SVP finance and strategy for NCL and led corporate development for NCLH, after an earlier stint as president of Norwegian Cruise Line Holdings China in Shanghai. Before joining Norwegian Cruise Line in 2017, Malone held positions at JPMorgan Chase and Capital One, including managing a number of co-branded credit card and private label programs for a variety of name-brand accounts. At NCL, Malone has held a variety of leadership positions including Senior Director of Customer Engagement and Senior Director of National Accounts, before his most recent role as Vice President of Consumer Marketing.

Eight Things That Will Surprise First Time Cruisers

Norwegian's brands may not impose social distancing rules per se, or purposely limit occupancy levels on ships to reduce crowding. But less-crowded ships are likely to be the de facto situation in the early months of the industry's comeback due to reduced bookings. Key ports around the world will need to reopen, for starters, and travel restrictions hampering cross-border movement will need to be eased.

NCLH’s current and future leaders speak about the transition

Prior to this, Harry served as President, International for NCLH, where he oversaw all international sales, marketing, and business development functions in markets beyond the United States and Canada. During his decades in the industry, Harry held various executive and senior management roles in major cruise companies such as Prestige Cruise Holdings, Renaissance Cruises, and Viking River Cruises. He also co-founded Luxury Cruise Center, a high-end travel agency specializing in premium and luxury cruise experiences. Byrd also played a key leadership role in the global implementation of the Company’s “Follow the Sun” initiative to provide Norwegian Cruise Line guests consistent superior customer service worldwide 24-hours a day, seven days a week. Sommer has more than 30 years of cruise industry experience across sales, marketing, revenue management, passenger services, itinerary development, and international business development and operations.

Financial Calendars

During his tenure with NCLH, Del Rio successfully led the company in welcoming eight new and innovative ships since 2015, introducing a second private island destination, Harvest Caye, and achieving industry-leading yields and financial results. Before his latest stretch with NCL, Sommer was with Prestige Cruise Holdings, prior to its acquisition by NCL, in positions including chief marketing officer, SVP finance and chief information officer and SVP accounting/chief accounting officer and controller. Zillah Byng-Thorne is an Operating Partner of True Capital Limited, an investment company. She is a seasoned manager focused on driving operational excellence with a proven record for developing talent at the senior level, and brings extensive experience in the technology sector, spanning specialty areas such as online gaming, digital media and e-commerce to NCLH’s Board of Directors.

Harry C. Curtis

Frank Del Rio, President, and CEO of Norwegian Cruise Line Holdings Ltd., has agreed to an extension of his previous deal with an additional three years. Del Rio succeeded Kevin Sheehan on January 9, 2015, and has led the company on a successful charge in the cruise industry since then. Del Rio also led NCLH through the COVID-19 pandemic, the most tumultuous time in its 56-year history, and was a vocal leader and advocate for the entire cruise industry through unprecedented times as it worked to resume cruise operations globally.

The company operates through the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises brands. During his talk with TPG, Del Rio was optimistic about the future of cruising -- a surprise, perhaps, given the beating the industry has taken financially and in the media in recent months. None of its ships have sailed since March, and it's had to furlough or send home many of its 33,000 employees.

Most recently he served as the Brand’s Chief Sales and Marketing Officer for Norwegian Cruise Line, responsible for driving demand and global market share across the Company’s key global source markets. In this role, he oversaw the organization’s consumer advertising and promotional strategy as well as direct outbound and online sales channels. Norwegian passengers will spend an average of 10 hours in port, where they can choose from a variety of shore excursions focused on food, architecture and local experiences. Guests can also extend their voyage by adding a pre- or post-cruise trip, which includes roundtrip flights, hotel stays, transportation and excursions. Cruisetours are available in 10 European destinations, including Istanbul, Turkey; Paris, France; Barcelona, Spain; Reykjavik, Iceland; Rome and Venice, Italy.

After that, Frank del Rio did a stint as the Senior VP, CFO, and later Co-CEO at the failed, but fabled, Renaissance Cruises, which operated sixteen ships. Prior to joining the company, Herrera was founder and managing partner of Eastside Financial Group, a private investment firm. Earlier in his career, he was Vice President at Sanford C. Bernstein, where he advised high-net-worth families and endowments on financial matters, Vice President of Marketing, Finance and Reinsurance for Markel Corporation, and an investment banker at Goldman, Sachs & Co. in the Financial Institutions Group. “Leading Norwegian Cruise Line Holdings has been one of the most rewarding experiences of my professional career,” said Frank Del Rio.

During his tenure, Del Rio successfully led the Company in welcoming eight new and innovative ships since 2015, introducing the Company’s second private island destination, Harvest Caye, and achieving industry-leading yields and financial results. Del Rio also led the Company through the COVID-19 pandemic, the most tumultuous time in its 56-year history, and was a vocal leader and advocate for the entire cruise industry through unprecedented times as it worked to resume cruise operations globally. Prior to her current role, she held various positions within the organization including senior director of Onboard Sales where she oversaw the successful development of Norwegian’s CruiseNext program, increasing sales by 291 percent in only three years. Byrd also led the expansion of her Outbound Sales team, growing the departments from 12 to 300 NCL team members. Previously, she was director of Consumer Sales, managing Inbound and Outbound Remote Consumer Sales as well as Sales Training and Development. She began her time with the organization in 2008 as a sales manager for the Outbound Sales team.

The appointment — which was expected — sees the current president and CEO of Norwegian Cruise Line take the top spot at NCLH, which also includes Oceania Cruises and Regent Seven Seas Cruises. He began his career with roles in Investment Banking, Capital Markets, and Corporate Restructurings while at Bear Stearns and Donaldson Lufkin & Jenrette. David earned a Bachelor of Science in Economics from The Wharton School of Business at the University of Pennsylvania.

For the most part, cruise lines have not been offering radically low pricing for future cruises since the coronavirus crisis began. But Del Rio said recent price slashing in the industry — he didn't mention any line by name, but cruise giant Carnival recently began selling fall cruises for under $30 a day -- was a flawed strategy. David Herrera is currently the Chief Consumer Sales and Marketing Officer for Norwegian Cruise Line, responsible for driving demand and global market share across NCL’s key global source markets. In his role, he oversees the organization’s consumer advertising and promotional strategy as well as direct outbound and online sales channels. He began his cruise career at Renaissance, from 1992 to 2000, ultimately as VP revenue management and direct marketing. He also has extensive experience as a board member and currently serves as a director of privately held Restaurant Brands Iberia, the largest restaurant company in the Iberian Peninsula.

Previously, Sommer served as President, International for the Company’s portfolio of award-winning brands, including Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. In this role, he was responsible for sales, marketing, public relations, business development and office operations for all markets outside of the United States and Canada. Sommer led efforts to expand the Company’s global footprint with the opening of several offices around the world and significantly strengthened its international presence. Previously, Sommer served as President, International for the Company’s portfolio of award-winning brands including Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises. In this role, he was responsible for sales, marketing, public relations, business development, and office operations for all markets outside of the United States and Canada.

Sunday, March 31, 2024

Norwegian Central

norwegian cruise travel agent portal

The “Research and Promotional Tools” section contains information on itineraries, deck plans and ship facts. For example, retailers looking to customize group promotions or deals can now do so with templates that allow them to add their own copy, group pricing and amenities. Thank you for your interest in Norwegian Cruise Line, we are delighted that you are interested in partnering with us and look forward to warmly welcoming you to the Norwegian family and supporting your growth with our Partners First philosophy.

Norwegian Cruise Line to Pay Travel Advisors Commission on NCFs - Travel Agent Central

Norwegian Cruise Line to Pay Travel Advisors Commission on NCFs.

Posted: Wed, 02 Nov 2022 07:00:00 GMT [source]

New Agency Registration

norwegian cruise travel agent portal

And with family-friendly accommodations including interconnecting staterooms and multi-room Suites and Villas, the whole family can be comfortable.

As Wave Season Concludes, Cruise Lines Continue to Celebrate Booking Wins

Simply use our Book-A-BDM tool to book in a time with your BDM on a day and in a way that suits you. Freestyle Cruising with Norwegian Cruise Line means you will get what you want and so will your kids. They will enjoy plunging water slides, a two-story Wii Wall and special recreational programs that include supervision. If you are a Home Based agent or an agent that books through a Host Agency, please use your own phone number and address, do not use your Host's information.

Norwegian Cruise Line Launches Exclusive Trade Portal: Norwegian Central

In the Book Norwegian section, travel agents can make new reservations, manage existing reservations and review weekly promotions and pricing information. The Research and Promotional Tools section provides itineraries, deck plans and ship facts and the Cruise Enhancements section explains dining options, activities on each ship and information about hotel and transfer programs. In the Connect With Us section, agents can find contact information for local BDMs and connect with headquarters-based business development specialists.

No matter the Norwegian Cruise Line ship or destination, travel agents can assist you in researching, planning, and booking the best cruise vacation ever! Get the best out of Norwegian Cruise Line freedom and flexible cruising options. If you are an agency admin that is set up to sell NCL, but has not done business online, please enter your information now to access all of the tools available in Norwegian Central. This registration is only for new agencies that don't already have access to Norwegian Central. A key element of Norwegian’s Partners First initiative, the new portal’s main feature is a single sign on, giving partners easy access to Norwegian’s Marketing Headquarters, NCL University, the line’s new booking engine and more, in one centralized, convenient location.

Complete our new agency form to register your agency and get your team Norwegian Central logins. At NCL University (NCLU) you can access our online education courses and earn elective credits towards CLIA certification levels. You'll also access discounts as you progress through each level of NCLU. So, you can enjoy time at the spa, a tour on shore, gaming in the casino or even a romantic dinner for two.

NCL Launches New Travel Partner Portal

norwegian cruise travel agent portal

The “Connect with Us” section provides contacts for an agent’s local business development manager and the headquarters-based business development specialist. Norwegian Cruise travel agents will provide you with multiple options to select from. You'll be able to communicate with your travel agent by email, phone, or in-person when you contact a local travel agent.

Agents can log on to Norwegian’s Marketing Headquarters by visiting or by logging on via the line’s travel partner site, BookNCL.com. Using our BookNCL tool, you can create new and update existing reservations, access travel documents and check-in online. Marketing HQ is a powerful, web-based marketing tool that gives you access to our latest promotional toolkits and allows you to create, customise and download marketing materials digitally.

Norwegian Central

When you retain one of our travel agents you'll gain access to exclusive cruise deals, opportunities to upgrade, onboard credit, as well as travel insurance to protect you from the unexpected. Norwegian Cruise Line launched a "Marketing Headquarters" portal (for travel agents, developed as a "one-stop-shop for everything agents need to promote the cruise line," NCL said. Existing BookNCL usernames and passwords will give travel agents access to Norwegian Central.

They can also search for educational opportunities, including a calendar of webinars and archived presentations, and find information on the Ask Away program. The Research and Promotional Tools section offers information such as itineraries, deck plans and ship facts. Within the Cruise Enhancements section, partners can conveniently learn more about Norwegian’s dining options, onboard activities by ship, and details about hotel and transfer programs. Norwegian Cruise Line has introduced Norwegian Central, a new Web-based travel agent portal. The portal was designed as a centralized location that gives travel agents simplified, single sign-in access to the line’s new booking engine, as well as all educational programs, sales and marketing tools and contacts. Also included in Norwegian Central is Marketing Headquarters, which gives agents the opportunity to create their own marketing materials for selling NCL from an extensive toolbox of flyers, banners, videos and more.

In addition, travel partners can stay-up-to date on all NCL news via Norwegian Central, which features access to the cruise lines’ exclusive Partners First Facebook Page and provides for updates and registration to upcoming webinars, ship visits and events. The portal offers access to Norwegian’s new booking engine, which enables agents to book new reservations, manage existing reservations and review weekly promotions and pricing information. Our Norwegian cruise line travel agents offer vacationers many deals and options by taking advantage of its Freestyle Cruising® philosophy. There are so many onboard activities on Norwegian Cruise Line Ships that it is best to know which ones you would like to experience before you book your cruise vacation. A friendly Norwegian Cruise Line travel agent can best serve you by assisting you in finding the perfection Norwegian Cruise Line Ship for your vacation cruise.

Connect with fellow agents in our exclusive Partners First Facebook group, and book an appointment with your BDM online via Book-A-BDM. It's your vacation, so make sure its exactly what you've been daydreaming about. You'll find our fleet of new ships include everything you need to have your perfect cruise vacation. Andy Stuart, executive vice president for global sales and passenger services, said agent input played a key role in creating Norwegian Central. Travel agents shared that they needed a centralized source of information in order to successfully sell the cruise line. Agents may also view a calendar of upcoming webinars, access archived presentations and read the blog of Andy Stuart, Norwegian’s executive vice president of global sales and passenger services.

Saturday, November 4, 2023

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Friday, November 3, 2023

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